Privacy Policy

Introduction

This Vendor Privacy Policy explains how Supply Pulse collects, uses, stores, and protects vendor information while using the platform. By registering as a vendor, you agree to this Privacy Policy and applicable platform policies.

Information We Collect

We may collect the following vendor information:

Business name
Owner name
Mobile number
Email address
Shop/business address
GST and tax details
Product and pricing information
Device and login information

How Vendor Information is Used

Vendor information may be used to:

Create and manage vendor accounts
Display products and store information to users
Process payments and settlements
Provide customer support
Improve platform performance and security
Prevent fraud and unauthorized activities
Comply with legal and regulatory obligations

Data Sharing

We do not sell vendor personal information to third parties.However, information may be shared with:

Customers for order fulfillment
Payment gateway providers
Government or legal authorities when required by law
Technical service providers supporting platform operations

Location & Store Visibility

Vendor location data may be used to:

Display nearby stores to users
Enable map-based product discovery
Support heat map and location-based services
Vendors are responsible for providing accurate location information.

Data Security

We implement reasonable security practices to protect vendor information from:

Unauthorized access
Data theft
Misuse or alteration
However, no electronic storage system can guarantee complete security.

Vendor Responsibilities

Vendors must:

Maintain confidentiality of login credentials
Provide accurate information
Avoid misuse of customer or platform data
Immediately report unauthorized account access

Data Retention

Vendor information may be retained for:

Legal compliance
Accounting and taxation purposes
Fraud prevention
Business and operational requirements

Third-Party Services

The platform may use third-party services including:

Payment gateways
Maps and location providers
Analytics services
Notification systems
Use of such services may also be subject to third-party privacy policies.

Compliance with Indian Laws

This Privacy Policy is intended to comply with applicable Indian laws, including:

Information Technology Act, 2000
SPDI Rules, 2011
Digital Personal Data Protection Act, 2023 (where applicable)

Policy Updates

We may modify this Privacy Policy from time to time. Updated versions will be made available on the platform. Continued use of the vendor platform after updates constitutes acceptance of revised policies.