Privacy Policy
Introduction
Welcome to Supply Pulse
Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information while using our application and services.
By accessing or using the app, you agree to the terms of this Privacy Policy.
Information We Collect
a) Personal Information
We may collect the following information:
- Name
- Mobile number
- Email address
- Profile details provided by users or vendors
b) Device & Technical Information
We may automatically collect:
- Device type
- Operating system
- IP address
- App usage statistics
- Crash logs and analytics data
c) Location Information
If enabled by the user, the app may collect location data to:
- Show nearby vendors
- Display heat maps
- Improve search services
- Users can disable location access anytime from device settings.
How We Use Your Information
We use collected information to:
- Provide app services
- Improve user experience
- Show relevant products and offers
- Prevent fraud and misuse
- Provide customer support
- Send notifications and service updates
Data Sharing Policy
We do not sell personal data to third parties.
However, information may be shared with:
- Payment gateways
- Government authorities when legally required
- Technical service providers assisting app operations
All third parties are expected to maintain confidentiality and security of user data.
Data Security
We implement reasonable security measures to protect user information from:
- Unauthorized access
- Data misuse
- Alteration
- Disclosure or destruction
- However, no digital platform can guarantee 100% security.
User Rights
Users may:
- Access their information
- Request correction of inaccurate data
- Request deletion of account data
- Withdraw permissions such as location access
- Requests may be submitted through customer support.
Cookies & Analytics
The app may use cookies or analytics tools to:
- Improve performance
- Understand user behavior
- Enhance app functionality
- Users may disable cookies through device/browser settings.
Children’s Privacy
Our services are not intended for individuals below 18 years without parental supervision.
Third-Party Services
The app may contain links or integrations with third-party services such as:
- Payment gateways
- Maps services
- Notification providers
- We are not responsible for the privacy practices of third-party services.
Data Retention
We retain user information only for as long as necessary for:
- Legal compliance
- Business operations
- Dispute resolution
- Fraud prevention
Compliance with Indian Laws
This Privacy Policy is prepared in accordance with applicable Indian laws, including:
- Information Technology Act, 2000
- Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
Digital Personal Data Protection Act, 2023 (where applicable)
Changes to Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Updated versions will be posted within the app.
Continued use of the app after updates constitutes acceptance of revised terms.
Contact Information
For privacy-related concerns or complaints,
contact:
Company Name: Supply Pulse
Email: supplypulse21@gmail.com
Phone: +91-9110-715814, +91-9553-764710.
Address:
1-181,Nimmanapalli Road,
Madanapalle,
Annamayya District-517325,
Andhra Pradesh,India
